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SAP ERP - SAP CRM

SAP allows you to support all business processes in a single integrated solution and manage all activities, with information in real time, with a simple and intuitive user interface. It can be deployed in the cloud or on-premise.

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It allows to support all business processes in a single integrated solution and to manage all activities, with information in real time, with a simple and intuitive user interface. It can be deployed in the cloud or on-premise.


SAP ERP

On-premise / on cloud implementation Core process integration and automation Real-time information and single source of trusted information Easy conversion to SAP S / 4HANA in-memory ERP

MAIN ADVANTAGES


Single centralized source of information: to make a single source of reliable information available to company divisions and quickly communicate know-how and immediately transform it into concrete actions.


Automated core processes: to allow sustainable growth by organizing the fundamental aspects of your business, raising operational efficiency levels and reducing errors.


Better strategic decisions: Facilitate the flow of information in real time from department to department to make data-driven business decisions and improve operational performance.


Simplified processes with SAP S / 4HANA

FINANCE

It always keeps the profits under control and plays ahead in the management of revenues and costs, thus improving the health of corporate finances. Analyze fluctuating market dynamics, anticipating trends and providing quick response methods.

SALES

Simplify the work of your sales team with a work management completely in the Cloud. It provides space for the continuous improvement of the relationship with the customer and allows to obtain precise and reliable sales forecasts.

PROFESSIONAL SERVICES

Reduces HR costs and fosters collaboration between teams, companies and partners by providing quick access to contact data anytime, anywhere and on any device. Improve your company's financial management by keeping track of spending and billing limits.

HUMAN RESOURCE

Manage personal data aimed at time recording, with staffing potential, time sheet workflow and automation of billing and management accounting.

 MANUFACTURING AND SUPPLY CHAIN

It promotes efficient supply chain management, offering greater transparency in the range of products available while increasing customer enthusiasm and satisfaction.

SOURCING AND PROCUREMENT

Automate procurement processes, monitor contracts and the evolution of compliance in order to reduce exceptions, errors and, consequently, risks.

PORTFOLIO AND PROJECT MANAGEMENT

It simplifies the creation and management of projects, foresees and monitors the costs, always with an eye to the timing. The predictive analysis on which the reporting system is based facilitates decision-making processes in real-time.

SERVICE

Help the Customer Service manager to ensure punctuality in the provision of services, monitoring planned and extraordinary requests, assignment of tasks to the team, deadlines and progress of service orders. Manage integration with processes upstream and downstream of the service.

SAP CRM allows you to integrate marketing, sales and customer service functions to obtain greater control in managing the relationship with the customer.

To create an ultra-personalized and connected customer journey.

The SAP C / 4HANA solution suite empowers customer data with intelligent technology across the marketing, sales and service functions to cover all stages of the process, from the customer's first interaction with the company, to their purchasing decision, supply better customer experiences and establishing relationships of trust.


Customer experiences need to be tailored from marketing to customer service to build trusting relationships and develop strong relationships.


SAP CRM simplifies the sharing of reliable data to accelerate marketing and sales actions.

Marketing

Offer the customer an ultra-personalized experience, developing strong relationships to build relationships of trust. Fuel omnichannel engagement with a dynamic foundation for customer data.

Sales

Manage sales to increase revenue with more effective sales experiences, relieve the sales team of repetitive tasks, and accelerate sales.

Customer Data

Identify anonymous online visitors and turn them into known and loyal customers with CIAM B2B and B2C solutions, offer 360 ° communication with the customer by building relationships of trust and ensuring confidentiality.

Service

Put assistance at the center of the customer experience and offer a fast and personalized omnichannel service, accelerating time and reducing routine activities by putting artificial intelligence at the service of assistance.

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