System Services
We manage the technological infrastructure with customizable services for business needs, up to complete outsourcing management.
We help define the client's IT infrastructure starting from a study of their actual needs.
We've been working in the IT industry for over 40 years, but our approach has never become impersonal. We support each company with a direct, ongoing, and concrete relationship.
Our approach begins with an in-depth analysis of the client's specific needs, allowing us to design an optimized and tailored IT infrastructure.
REQUEST CONSULTATION
Experience, but not standardization.
INFRASTRUCTURE
Installation and configuration of physical and virtual infrastructures, on premise or in the cloud.
- Physical and virtual servers
- Operating systems and virtual environments
- LAN/WAN Reti
- Hardware/software integration
- On-prem system integration with major cloud platforms
IT SERVICE DESK
Centralized management of IT infrastructure through maintenance, evolution, and incident management activities.
- Systems administration: virtualization, storage, backup, email
- Security Management: Firewall, Cloud Security, VPN, Antivirus
- Network Administration: LAN, WAN, VoIP, Wi-Fi
- Cloud Environment Management: Configuration and Administration of Cloud Platforms
IT HELP DESK
Operational support for users through omnichannel assistance and management of daily activities.
- User support for operational requests
- Management and configuration of corporate devices
- Enabling and controlling network access
- Basic provisioning and technical onboarding activities
data center e storAge
Modernize and simplify data infrastructure management
- Analysis of existing data infrastructure and business requirements
- Designing scalable and high-performance storage solutions
- Implementation of modern and simplified storage systems
- Optimization of data management and access flows
- Continuous support to ensure efficiency, security and business continuity
NETWORKING
Designing and managing corporate networks to ensure stability, security, and performance.
- Network infrastructure and operational requirements analysis
- Design of scalable and reliable LAN, WAN and Wi-Fi networks
- Configuring next-generation switches, routers, and firewalls
- Network performance optimization and traffic management
- Continuous monitoring and interventions to reduce downtime and critical issues
MONITORING
Prevent problems and maintain high operational reliability.
- 24/7 monitoring of networks, servers, devices, and applications
- Automatic alerts and proactive intervention
- Performance analysis and periodic reports
- Reduced downtime and timely intervention
- Configuration management (backup/change config)
- NTA (netflow mgmt)
Business Continuity / Disaster Recovery
Protect critical data, applications, and infrastructure while minimizing downtime and information loss.
- Critical systems analysis and definition of RPO and RTO
- Data backup and replication strategies on on-premises or cloud infrastructures
- Implementation of disaster recovery environments on secondary infrastructures
- Rapid recovery of critical systems and applications
- Periodic testing of business continuity plans
- Monitoring and management of backup and recovery solutions
VIRTUALIZATION
Resource optimization and operational flexibility.
Cost savings and greater scalability.
- Creating virtual environments
- Hybrid/public/private cloud management
- Server Consolidation
- Migration to virtual environments
CYBERSECURITY
Complete protection against cyber threats.
From perimeter security to the cloud, we secure your data and business operations.
- Secure Networking (NGFW, Switch, Next-Generation Wireless) powered by AI
- Unified SASE with SD-WAN technology and ZTNA approach
- Security Operations (SIEM, SOAR, XDR EDR, NDR) for cyber threat detection and disruption
AMS (Application Management Services)
With our AMS Outsourcing services, we take care of everything: from management to day-to-day problems.
- Complete IT management
- Predictable and transparent costs
- Qualified external technical team
- Scalability of services based on needs
HARDWARE
Providing reliable and integrated hardware to support every infrastructure need.
- Optimized infrastructure: hardware selected and configured according to business needs
- Simplified management: a single partner for IT purchasing and services
- Maximum compatibility: components perfectly integrated with software and system solutions
- Full support: fast and specialized technical assistance on hardware and systems
We analyze your IT infrastructure and identify concrete monitoring, cybersecurity, and cloud solutions based on your company's specific needs.
Experience beyond borders, with the same solidity.
To ensure continuity and consistency in our services, we also operate in Switzerland through Sysdat International SA, headquartered in Stabio. This allows us to offer local support to companies in the Canton of Ticino, while maintaining alignment with the Sysdat Group's technological and methodological standards.
from the blog
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In un contesto di rapida evoluzione tecnologica, molte aziende stanno adottando l'outsourcing dei servizi sistemistici IT per mantenere la competitività senza il peso della gestione interna. Questo articolo esplora i vantaggi principali di esternalizzare la gestione dell'infrastruttura IT, tra cui la riduzione dei costi, l'accesso a competenze specializzate e la possibilità di concentrarsi sul core business. Verranno anche esaminati i fattori chiave da considerare nella scelta di un partner IT e come garantire una collaborazione efficace e sicura.
